Volunteer Service Areas

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Help us to invite all people to engage with the transformative power of the Bible by volunteering at the museum. There are many different opportunities waiting for you!

Information Desk Volunteer

2+ Hour Shifts

Information Desk Volunteers support the museum’s mission of engaging all people with the transformative power of the Bible by inviting guests to create an unforgettable experience at Museum of the Bible. In this role, volunteers will elevate the guest experience by providing a hospitable environment and sharing valuable information about museum exhibitions, attractions, experiences, education programs, services, dining, and more.

OBJECTIVE

• Inspire guests to engage with the Bible through exhibitions and provide guests with information to begin their journey at the museum.

OPERATING DUTIES

• Greet guests as they approach
• Engage guests by telling them about exhibitions and attractions
• Advise guests on popular features of the museum
• Orient guests to building flow
• Respond to guest questions

SKILLS

• Excellent customer service skills
• Clear communication of directions and ability to answer questions
• Knowledge of museum exhibitions and attractions, as discussed in mandatory volunteer training
• Enjoy working with diverse people and guests
• Basic computer skills

Guest Relations Volunteer

2+ Hour Shifts

Providing a positive guest experience has a significant impact on museumgoers, and Guest Relations Volunteers support this role in various locations throughout the museum. As one of the first representatives guests encounter on their visit to Museum of the Bible, volunteers warmly welcome guests as they start and continue their journey through the museum. This position offers a great opportunity to share information about the museum, exhibitions, experiences, and programs.

OBJECTIVE

• Welcome guests and share information about the museum and exhibitions to provide a memorable guest experience. Guest Relations Volunteers serve to represent the organization to the public and to make a memorable first impression on guests.
  

OPERATING DUTIES

• Move around the Grand Hall or galleries, welcoming guests, meeting their needs, and ensuring they know how to begin or continue their visit
• Anticipate any special wants or needs (coat, package or bag check, wheelchair assistance, museum maps, tour information, etc.)
• Engage with all guests and respond to their questions and requests
• Orient guests to building flow
• Participate in 4.5-hour training session
  

SKILLS

• Outgoing personality, enjoys interacting with guests
• Knowledge of Museum of the Bible galleries and content
• Adapts well to fast-moving environment

Docent

Docents reach out to our guests and engage with diverse audiences for a more immersive experience at Museum of the Bible. As a docent, you will expand on exhibition themes and make the history, stories, and impact of the Bible more relatable to guests. Docents inspire guest interest and imagination by asking engaging questions and encouraging active participation by each guest during tours. Docents make historical events relevant to our guests and share the immense impact of the Bible throughout the centuries!

OBJECTIVE

• Give tours that present accurate information on the permanent exhibitions and the history of the building

OPERATING DUTIES

• Present accurate and museum-approved content
• Warmly welcome guests before tours
• Collect tour tickets
• Involve guests with the themes in the exhibitions
• Engage guests with dialogue about the artifacts to spark further interest to explore more on their own
  

SKILLS

• Ability to respond and react to guest feedback, interactions, and questions
• Use training strategies to enhance tours
  

TRAINING

• Training sessions for new docents are scheduled approximately one time each year at the discretion of the museum’s Education Department. Individuals accepted into the program must participate in approximately 96 hours of mandatory orientation and training over a 3-month period. These sessions will provide instruction on each of the tours the museum offers.
• Additionally, new volunteers will receive training on the skills and responsibilities of docents, including presentation techniques, tips for working with visitors, and program policies.

Education Cart Assistant

Two-hour Shifts

Education Cart Assistants enhance our guests’ experience by inviting people to participate in the exhibitions in active and creative ways. This role provides our volunteers with the opportunity to spark guests’ curiosity and facilitate a greater understanding of the exhibits by a hands-on approach. This activity also encourages guests to delve deeper into museum content by exploring on devices such as iPads, touch screens, etc.

OBJECTIVE

• Welcome guests and share information about the exhibit, help answer questions, assist guests inside the exhibit, and encourage guests to engage with the activities on the provided devices.

OPERATING DUTIES

• Assist the Museum Education Department with the provided activity carts and iPads
• Invite guests to interact with the exhibit in a unique way
• Explain how to operate the provided devices

SKILLS

• Basic iPad skills

Special Events Assistant

Special Events Assistants support the Events Team and engage with guests as the museum hosts various groups and events. In this role, volunteers meet diverse groups of people and enhance the event experience by warmly welcoming them to the museum and offering any assistance they may need. As a Special Events Assistant, you will have the opportunity to create a memorable museum experience for various groups.

OBJECTIVE

• Welcome and direct guests to events and help check them in if necessary.

OPERATING DUTIES

• Welcome guests to the World Stage Theater or event space
• Assist guests in finding their seats in the theater
• Answer questions about seating and the performances
• Report to the Events Manager or Events Coordinator

SKILLS

• Give directions as guests arrive to the events
• Take directions from the World Stage Theater Manager or other supervisor
• Ability to stand for 1+ hours

Museum Shop Volunteer

Just as Guest Relations Volunteers welcome and greet guests, Museum Shop Volunteers assist guests in the Museum Shop. Volunteers will greet guests, help them find their way around the store, and thank guests for visiting the museum. 

Are you looking for a volunteer position that is behind the scenes?

The Museum Shop also involves volunteers in the pricing and inventory of merchandise. Volunteers may contribute to projects that prepare inventory before sale in the Museum Shop.

OBJECTIVE

• Welcome guests and share information about the Museum Shop to provide a memorable guest experience as many conclude their visit in the shop

OPERATING DUTIES

• Move around the Museum Shop entrance, welcoming guests, meeting their needs, and thanking them for visiting the museum
• Anticipate any special wants or needs if they are beginning their visit (wheelchair assistance, museum maps, etc.)
• Engage with all guests and respond to their questions and requests
• Take inventories
• Organize and categorize museum merchandise

SKILLS

• Outgoing personality, enjoys interacting with guests
• Knowledge of Museum of the Bible galleries and content and their way around the Museum Shop
• Adapts well to fast-moving environment
• Able to work individually or as part of a team

Digital Projects Volunteer

For those who are looking to volunteer virtually, Museum of the Bible offers volunteers the opportunity to transcribe past events, speaker series lectures, and podcasts. Transcribing is the process of converting live or recorded speech into text. It requires accuracy, consistency, and attention to detail. Transcribing has many benefits, including use for ADA purposes and as an alternative way to review content; it is also a better way to preserve information. The Digital Projects Volunteer will listen carefully to the recordings of programs and podcasts to transcribe an accurate copy of the speech. Volunteers will create a text version of the recording. After the speech is transcribed, two to three other Digital Projects Volunteers will review the content to ensure correct spelling, grammar, and format.

OBJECTIVE

• Create a written text of speech by carefully listening to recordings of lectures, podcasts, and other events

OPERATING DUTIES

• Actively listen to recordings
• Convert speech and sounds into text
• Edit content and grammar
• Review content and ensure proper formatting of text

SKILLS

• Ability to use word processing programs like Microsoft Office
• Typing
• Editing
• Attention to detail

Student Volunteer (16–19 years old)

Would you like to have the experience of developing your skills alongside museum professionals while learning about the transformative power of the Bible? Consider becoming a Student Volunteer at Museum of the Bible.

Student Volunteers support the Events, Guest Relations, and Museum Shop teams as the museum hosts guests during the day and for special events. In this role, Student Volunteers will meet diverse groups of people, build their customer service skills to enhance the guest experience, and be able to participate in the many events and programs the museum has to offer. The Volunteer Manager will work with students who have community service requirements to complete those goals.

OBJECTIVE

• Work with guest-facing staff to share information about the museum, exhibitions, events, and programs with guests and create a memorable museum experience

OPERATING DUTIES

• Welcome guests at the Information Desk, in exhibit galleries, or at the World Stage Theater
• Assist guests with wayfinding and information about the museum
• Check and scan tickets for special events in the theater
• Assist guests with finding their seats in the theater during events and performances
• Answer questions about seating and the performances
• Report guest complaints and issues to the manager on duty

SKILLS

• Outgoing, enthusiastic personality
• Ability to take direction from supervisors and managers to complete objectives
• Ability to stand for 2+ hours at a time

REQUIREMENTS

• Must be a currently enrolled high school student no older than 19 years old
• Student is eligible to receive community service hours
• Must commit to a minimum of six months of service with a minimum of one shift per month

• A commitment to Museum of the Bible's mission to invite all people to engage with the transformative power of the Bible
• Minimum commitment of one (1) year
• Be 16 years of age or older
• Access to a computer and valid email address
• Basic computer and email skills for training, scheduling, and communication
• Desire to deliver exceptional customer service to our guests and staff
• Excellent verbal communication skills and a positive attitude
• Ability to stand for a minimum of four (4) hours with minimal assistance for some positions
• Available during museum hours of operation, which include weekdays, weekends, and evenings
• Desire to be cross-trained in a variety of museum departments
• Ability to complete mandatory 4.5+ hours of training. (The Docent Program requires an additional 96 hours of training.)

• Information Desk and Guest Services Volunteer: 2+ hours
• Theater Ushers: 2+ hours
• Events Team: 1.5+ hours
• Docents: 1.5+ hours
• Museum Shop: 2+ hours

Volunteers receive great benefits, including:

• Participation in a community that shares a common goal to invite all people to engage with the transformative power of the Bible
• Partnering with other volunteers and staff to establish Museum of the Bible as a world-class institution
• Opportunities to learn about the history, impact, and stories of the Bible
• Regular interactions with a diverse group of people from around the world
• Firsthand knowledge of lectures, special events, and theater productions
• Discount at the Museum Shop
• Potential volunteer tax deductions (consult your CPA or financial or tax advisor)