Museum Shop Return Policy
Return Policy: All items purchased in the Museum Shop or online can be returned or exchanged within 60 days of the date of purchase.
To be eligible for a return or exchange, your item must meet all of the following criteria:
- Unused and in new condition
- Receipt or proof of purchase
- Postmarked within allotted timeframe stated above
Refunds
Once we receive your item, we will notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are nonrefundable. For additional information, please contact Customer Service.
Damaged Goods
If your shipment is damaged, please contact Customer Service for exchange instructions.